Customer Service Advisor with French

Dyna Consulting is an independent recruitment agency providing services for personal counseling, job placement, and headhunting. We specialize in direct search of candidates for managerial and specialist positions across the country and abroad. We successfully implement the national and international projects with a high degree of complexity. For our client, we are currently looking for: Customer Service Advisor with French Region: Bydgoszcz Responsibilities: 1st line support and advisory of international customers The receipt of issues reported by users, concerning the operation or interpretation of one or more information systems The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress Keeping users appraised of progress The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes. Qualifications: Fluent French (C1 spoken and written) and English (min B1/B2) Any additional foreign language will be an advantage Basic knowledge of Windows and MS Office Interest in IT and willingness to learn Teamwork skills Responsibility Communicativeness The accuracy and commitment to work The ability to act swiftly and make decisions Good organization of work We offer: Attractive salary Relocation bonus Stable employment in a professional environment Constant improvement of professional qualifications Attractive package of benefits including medical care Comfortable work environment Please send your CV to: kariera@dynaconsulting.pl http://www.kariera.dynaconsulting.pl/jobs/customer-service-advisor-with-french